Ground water and drainage

Sump pump service in Prescott, AZ.

A sump pump moves ground water or drain water out of a low spot. The pump, switch, valve, power, tank, and pipe all need to work.

Authentic pump service work beside a Prescott-area home
Authentic client photo · Prescott-area pump service
01
Pump will not start

We check power, the switch, a clog, the motor, and the water level.

02
Runs but water stays

The valve, pipe, lift, or pump may have a problem.

03
Turns on too often

Too much water, a small tank, switch trouble, or water flowing back may cause it.

01

What we check

We follow the water from the tank to the outlet pipe.

We may check the pump, float or switch, valve, tank, pipe, controls, and alarm.

  • Pump and switch
  • Check valve and pipe
  • Tank and debris
  • New pump or backup choices when needed
02

Not for sewage

A sump pump should not move toilet or sink waste.

A normal sump pump is made for ground water, not sewage or solids. If a toilet, sink, or other drain goes into the tank, we first identify the system.

Common questions

Quick answers for homeowners.

Every home is a little different. These answers can help you know what to do next.

A safe test can find switch, power, or pipe trouble before more water comes in. Follow the pump guide and do not touch live electrical parts.

Call (928) 710-3095